Refund Policy

therabodyusmalls.com implements standardized and user-friendly refund and return rules, fully protecting the legitimate shopping rights and interests of every platform user, all refund services are settled in unified USD currency.

We support free return service for eligible goods, customers who meet the return conditions do not need to bear any return freight, which greatly reduces your after-sales shopping concerns.

All purchased commodities support return application within 60 days after you receive the goods. Within the valid return period, you can initiate return demands according to your actual product use situation. Beyond the specified time limit, the return application will not be accepted normally.

After we successfully receive and complete the inspection of your returned goods, our official finance team will start the formal refund procedure. The whole refund process will be completed within 5 to 10 working days, and the refund amount will be returned to your original payment account in full.

The returned goods need to keep intact original packaging, complete accessories and undamaged product appearance, without man-made damage, use traces that affect secondary sales and other abnormal conditions, so as to ensure the smooth progress of return and refund work.

Official Email: support@therabodyusmalls.com